Privacy Policy
Your privacy is important to us. This policy explains how Banjara On Road handles your data.
1. Information We Collect
We collect information you provide directly to us when you book a tour, request a quote, or contact customer support. This includes:
- Personal Identity: Name, age, gender, and passport details (for international bookings).
- Contact Details: Email address, phone number, and physical address.
- Payment Info: Credit/debit card details (processed securely by our payment partners; we do not store raw card data).
- Preferences: Dietary requirements, medical conditions relevant to travel, and special requests.
2. How We Use Your Data
We use the information we collect to facilitate your travel experience:
- Booking Processing: To reserve hotels, flights, permits (e.g., ILP for Arunachal/Nagaland), and transportation.
- Communication: To send itineraries, invoices, and trip updates via email or WhatsApp.
- Safety & Compliance: To comply with local laws (e.g., submitting guest lists to local authorities in border areas).
- Improvement: To analyze trends and improve our website and tour offerings.
3. Information Sharing
We do not sell your personal data. However, we must share necessary details with third-party service providers essential to your trip, such as airlines, hotels, transport operators, and government bodies for permit processing. These partners are authorized to use your data only as necessary to provide these services.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no online service is 100% secure, we strive to use commercially acceptable means to protect your data, including SSL encryption for our website.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights (such as requesting data deletion), please contact us at:
This Privacy Policy is intended to comply with Indian laws and regulations. We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements.